Privacy Policy
Last Updated: August 2026
Introduction
onyx-plateau respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect and process the following categories of personal data:
- Contact information including name, email address, and postal address
- Property preferences and requirements
- Communication records between you and our team
- Technical data including IP address, browser type, and device information
- Usage data regarding how you interact with our website
How We Use Your Information
We use the information we collect for the following purposes:
- To provide property rental services and respond to your inquiries
- To communicate with you about properties that match your requirements
- To improve our website and service offerings
- To comply with legal obligations
- To protect our legitimate business interests
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities
- Contract: To fulfill our contractual obligations when providing services
- Legal obligation: To comply with applicable laws and regulations
- Legitimate interests: To operate and improve our business while respecting your rights
Data Sharing
We do not sell your personal data to third parties. We may share information with:
- Service providers who assist in operating our business
- Property owners when relevant to a specific inquiry
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
Your Rights
Under applicable data protection laws, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information about the cookies we use and how to manage them.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
onyx-plateau
43 Charlotte Square
Edinburgh EH2 4HQ
United Kingdom
Email: [email protected]