GDPR Compliance Statement

Last Updated: August 2026

Our Commitment to GDPR

onyx-plateau is committed to compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We respect your privacy rights and handle personal data with care and transparency.

Data Controller

onyx-plateau acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data.

Contact Details:
onyx-plateau
43 Charlotte Square
Edinburgh EH2 4HQ
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing is necessary to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies requested.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data in specific situations.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used format.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, particularly for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Staff training on data protection practices
• Incident response procedures

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods vary depending on the type of data and the purpose of processing.

International Data Transfers

We primarily process data within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay, as required by GDPR.

Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data appropriately. In the United Kingdom, the relevant authority is:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: www.ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

Questions and Concerns

If you have questions about our GDPR compliance or how we handle your personal data, please contact us at [email protected].